Frequently Asked Questions
What are Ayurvedic personal care products?
Ayurvedic personal care products are formulated using natural ingredients and principles derived from Ayurveda, an ancient Indian system of medicine. These products focus on natural beauty and wellness, utilising powerful plant-based ingredients to nourish and rejuvenate your skin, hair & body.
How do I choose the right product for my skin or hair type?
Choosing the right product depends on your specific skin or hair needs. Consider factors like your skin type (oily, dry, combination) or hair type (curly, straight, colour-treated) and look for products that target those concerns. Our product descriptions provide detailed information to help you make the best choice!
Are your products suitable for all skin types?
Yes! Our curated selection of natural skincare and haircare products is designed to be effective for all skin and hair types. We believe in the power of plant-based ingredients to cater to diverse needs, ensuring everyone can enjoy the benefits of natural beauty.
Can I return a product if it doesn't work for me?
We understand that not every product works for everyone. If you need to return a product, please refer to our return policy. You have 7 days after receiving your item to request a return, provided it’s in its original condition. Feel free to reach out to us if you have any questions about the return process!
Do you offer international shipping?
Yes, we do offer international shipping! We want our products to reach everyone, no matter where you are. Please check our shipping policy for more details on shipping rates and delivery times.
Are your products cruelty-free?
Absolutely! We are committed to ethical practices, and all our products are cruelty-free. We believe in beauty that respects both people and animals, so you can feel good about your purchase.
How can I contact you for more questions?
We’re here to help! You can reach us via email at info@roselavida.com or call us at +91 6300563274. We’re always happy to assist you with any inquiries you may have about our products or your order.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately. We want to make it right! Just send us unboxing images to our email at info@roselavida.com, and we’ll help you resolve the issue as quickly as possible.
Why isn’t Cash on Delivery (COD) available?
At the moment, we don’t offer a Cash on Delivery option. However, we’re working on adding it in the future to make your shopping experience even smoother. Stay tuned!
Interested in bulk or corporate orders?
Please reach out to us at info@roselavida.com or WhatsApp us for more information.
